PLS
Personalized Learning Service
Fully customized training or coaching designed around your organization’s specific business challenges and learning needs. The content and approach are tailored to your operational reality, ensuring practical, targeted learning that can be applied immediately in the workplace.
Live Trainer | Hands-On Exercises | Small Group Learning
- Languages: French – English
Funding
available for your training programs
New Skills That Make a Real Difference
PLS is a fully customized learning service. Instead of following a fixed training plan, we tailor the experience to your organization’s specific business challenges and learning needs. Whether it’s designing targeted training or providing personalized coaching, we work directly with your teams to answer their questions and address the realities of their day-to-day work.
Why Take This Training?
The PLS (Personalized Learning Service) is a flexible, client-centered approach designed to address the unique needs of organizations. Unlike our standard training programs, which follow predefined learning objectives and course content, PLS provides a fully customized learning experience.
With PLS, you become an active partner in your learning journey. Based on your organization’s specific business challenges, operational priorities, and your teams’ day-to-day realities, we work with you to design a tailored learning experience that is targeted, relevant, and immediately applicable to your work environment. Every aspect of the content is carefully selected, customized, and prioritized to reflect your organization’s unique needs.
PLS can take several forms:
- Customized Training: Development of fully tailored training based on real-world business scenarios using Microsoft 365 tools.
- Targeted Support: Personalized guidance that addresses participants’ specific questions and day-to-day challenges.
- Practical Coaching: Hands-on support to help teams apply best practices, improve workflows, and maximize the value of Microsoft 365.
What Makes PLS Different from Traditional Training
- Flexible and adaptive approach: Content evolves continuously to meet your needs instead of following a fixed curriculum.
- Strategic alignment: Every learning experience is directly connected to your business objectives and operational priorities.
- Practical, hands-on learning: Participants work with their own situations, tools, and real-world business challenges.
- Greater interaction: More discussion, collaboration, and personalized guidance throughout the learning experience.
In short, PLS provides a highly targeted and practical learning experience that enables teams to improve the way they work, accelerate skill development, and achieve measurable results in their day-to-day operations.
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Everything You Will Learn in This Training
Discover everything this training has to offer. From setting up Copilot Premium and creating effective prompts to understanding security, personalization, and sharing your research, you will develop the essential skills needed to integrate AI into your daily work and improve your overall productivity.
Download the training planBy the end of this course, you will be able to:
- Save time with Copilot’s assistance, both in standalone mode and across Microsoft 365 apps such as Outlook, Word, Teams, and more.
- Personalize your Copilot environment to meet your professional needs
- Understand Copilot’s organizational system as well as the recommended security settings
- Create useful prompts tailored to your needs
- Share your research and queries with others
- Basic knowledge of the Microsoft 365 environment
- Have a Copilot Premium license assigned to your work account to complete the practical exercises.
Target audience: Managers and administrative staff
- Essential Features and Security
- Understand the differences between the basic version of Copilot and Copilot Premium for Microsoft 365
- Sign in to Copilot and personalize it according to your role and preferences
- See how Copilot interacts with your data and how to exclude content when needed
- Key tips to keep in mind to maximize your experience
- Essential Features and Security
- Create prompts from scratch and from templates in the Copilot app and across the Office suite
- Apply “prompt engineering” principles
- Use specialized agents, or create your own, for more targeted requests and results
- Sharing Your Queries
- Convert your queries into pages
- Link query pages to a notebook
- Understand the current limitations
- Complete guide with explanations and step-by-step instructions
- Practical exercise sheets
- Training certificate
- Recognition badge to share on LinkedIn
- Free 6-month post-training follow-up
A Training Program Eligible for Public Subsidies
The Sylbert Method is officially recognized as a training program eligible for public subsidies, such as those offered by Services Québec. It supports the continuous improvement of work methods and the adoption of effective, collaborative practices in Microsoft 365.
Schedule a meeting Learn More About the Sylbert Method